Success with Service

Observed Growth

+67% Revenue Growth
  • New wellness program, refined service mix, and service bundling increased average revenue per patient
  • Stronger marketing performance
-14% Consumables Spend
  • Shift toward high-margin services
  • Reduced reliance on injectable services
  • Increased number of package deals
-9% Fixed Expenses
  • Higher revenue meant fixed costs became a smaller percentage
  • Streamlined billing
  • Replaced high-cost vendors
  • More strategic marketing spend
+10% Net Income
  • Results driven mainly by lower consumables spend and reduced reliance on injectables vs. the same time period in 2023
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Turning Challenges Into Growth Paths

The Plan

The client began working with Maven in March 2023 to improve overall profitability. They knew spending was high but did not have clarity on which categories or by how much. Our first step was a benchmark assessment to establish a clear starting point.

The assessment revealed that consumables spend was far above target. While fixed expenses aligned with benchmarks, the key opportunity for reducing overall percentages would come from boosting revenue.

Industry
Med Spa
Location
Washington
Staff Size
4 Members

The Outcome

By the end of 2023, we had stabilized consumables spend at 43% thanks to a more profitable service mix and increased revenue. The 2024 wellness program launch surpassed expectations, driving a 67% increase in total revenue by mid-year and creating recurring revenue streams.Rising patient volume and strategic service bundling helped reduce consumables spend while diversifying offerings with high-margin services. This shift allowed Dr. Delaney to expand the team, balance workloads, and improve operational efficiency.

The Maven Difference

Turning High Costs Into Sustainable Growth

Maven Financial uncovers high consumable spend and turns it into an opportunity for measurable growth. Through expert analysis of service mix, revenue streams, and expense management, we guide practices toward improved profitability and long-term stability. By aligning financial strategy with daily operations, Maven delivers a clear path to efficiency, recurring income, and sustainable success.

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Years of Experience

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